Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales roles.
This Through the Customers' Eyes course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
- Understand the value of brands
- The importance of customer care in retaining business
- An understanding of how their business compares to the competition
- A plan to ensure they meet and exceed customer expectations
Our Manchester Venue Address
Manchester
Holiday Inn MediaCity UK
Salford
Manchester
M50 2HT
0161 813 1040
This course is available in the following locataions:
Through the Customers' Eyes London
Through the Customers' Eyes Bristol
Through the Customers' Eyes Leeds
Through the Customers' Eyes Edinburgh
Through the Customers' Eyes Nottingham
Through the Customers' Eyes Birmingham