Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objections and how they can be overcome professionally. The group will share their own experiences and discuss ways of improving this vitally important part of the sales process. The course also covers listening skills, closing strategies and maximising opportunities.
This The Client Meeting - Face to Face Selling course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
- Maximise your effectiveness to get the most out of the time you have with your customer
- Understanding selling from the customers' eyes
- Understanding the importance of body language in selling
- How to handle objections
Our Nottingham training venue
PTP's courses take place at the Village Hotel Club Nottingham situated 5 minutes drive from Junction 25 of the M1, 13 Minutes drive from Nottingham City Centre.
PTP's Nottingham venue has a large free car park, WIFI throughout all areas and unlimited hot and cold refreshments served in the Hub Cafe along with a hot restaurant lunch.
Address
Nottingham
WigWag - The Meeting Space
Martindale House, The Green, Ruddington
Nottingham
Nottinghamshire
Tel 0115 824 2310
This course is available in the following locataions:
The Client Meeting - Face to Face Selling London
The Client Meeting - Face to Face Selling Bristol
The Client Meeting - Face to Face Selling Manchester
The Client Meeting - Face to Face Selling Edinburgh
The Client Meeting - Face to Face Selling Birmingham
The Client Meeting - Face to Face Selling Leeds