Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objections and how they can be overcome professionally. The group will share their own experiences and discuss ways of improving this vitally important part of the sales process. The course also covers listening skills, closing strategies and maximising opportunities.
This The Client Meeting - Face to Face Selling course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
- Maximise your effectiveness to get the most out of the time you have with your customer
- Understanding selling from the customers' eyes
- Understanding the importance of body language in selling
- How to handle objections
Our London training venue
PTP's courses take place in the heart of the City of London.
PTP's London venue has great transport links with several tube stations with a 5 minute walk the nearest being Aldgate. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.
Address
London
&Meetings
150 MinoriesStreet
London
EC3N 1LST
08000 730499
This course is available in the following locataions:
The Client Meeting - Face to Face Selling Bristol
The Client Meeting - Face to Face Selling Manchester
The Client Meeting - Face to Face Selling Leeds
The Client Meeting - Face to Face Selling Edinburgh
The Client Meeting - Face to Face Selling Nottingham
The Client Meeting - Face to Face Selling Birmingham