Telephone Techniques - Incoming & Outgoing Calls Manchester
This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas.
This Telephone Techniques - Incoming & Outgoing Calls course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
Greater confidence to make outgoing calls professionally
Greater confidence to handle incoming calls courteously and professionally
The ability to get through to the right person
Increased confidence to return calls
To return to the workplace with genuine leads generated during the course