Performance Management training

Course Overview

The skills needed to manage employees performance should be part of every manager's repertoire. Unfortunately, most managers are expected to just do it without being shown how. This course outlines those skills and gives managers practical ways to help employees set and achieve realistic objectives.

This Performance Management course is available throughout the UK.

CPD Value 5.5 Hours

Course Locations

Performance Management London
Performance Management Manchester
Performance Management Nottingham
Performance Management Birmingham
Performance Management Bristol
Performance Management Edinburgh
Performance Management Leeds

This course qualifies for Continuous Professional Development hours. Learn more about CPD

Timetable

09:30 - 10:00 Introductions & objectives

10:00 - 10:30 Identifying the only 4 aspects of performance which can be improved Prioritising the key factors that your staff need to concentrate on to improve performance

10:30 - 10:45 Identifying the 4 Situational Manager Styles and how to use them

10:45 - 11:00 Coffee break

11:00 - 11.45 Complete an individual Social Styles personality questionnaire Understanding the 4 Social Style types with strengths and weaknesses Identifying what each Style needs to do to manage performance better

11:45 - 12:30 Clarifying what the team, and individuals, need to do to achieve improvements. Using SMART targets with teams, and staff, to set realistic, achievable objectives

12:30 - 13:30 Lunch

13:30 - 14:30 How to use coaching to help employees reach targets. Giving effective feedback and using a feedback planner

14:30 - 15:00 Making appraisals work as a core performance management tool

15:00 - 15:15 Coffee break

15:15 - 16:15 Identifying what motivates people Helping employees motivate themselves towards continuous performance

16:15 - 16:30 Summary and action plans

Testimonials

Enjoyed the day. This will change my performance management skills.

Grant Douglas, Milkwood Care Ltd

Great course and lots of useful tips.

Claire Fitzgerald, Explore Worldwide Ltd

Enjoyable.

Mark Clemens, Metropolitan Police

Excellent presentation and fun.

Chris Newbold, Marshall Thermo King Ltd

Excellent!

Gail Nottingham, Marshall Thermo King Ltd

Would recommend senior management up to CEO to attend this course.

Philip Baku, Marshall Thermo King Ltd

The course was delivered with great passion and the trainer was very credible. The analogies given helped embed the learning process. Highly recommend the course for anyone in management.

Shahzad Hussain, 121 Customer Insight

Very useful training, friendly and welcoming.

Kirsty Prince, 121 Customer Insight

Great session!

Antonia Winward, 121 Customer Insight

Benefits

How to set achievable targets with employees
How to use different management styles with different types of people to achieve results
The place of appraisals in performance management
Coaching and feedback skills