An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service.
This Outstanding Customer Service Skills training course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
- A greater awareness of the customers and clients perspectives and needs
- A better understanding of themselves; both strengths and improvement areas
- An opportunity to gain more advanced customer care skills
- The opportunity to work on improvement areas
- An action plan for continuous improvement
Our Nottingham training venue
PTP's courses take place at the Village Hotel Club Nottingham situated 5 minutes drive from Junction 25 of the M1, 13 Minutes drive from Nottingham City Centre.
PTP's Nottingham venue has a large free car park, WIFI throughout all areas and unlimited hot and cold refreshments served in the Hub Cafe along with a hot restaurant lunch.
Address
Nottingham
WigWag - The Meeting Space
Martindale House, The Green, Ruddington
Nottingham
Nottinghamshire
Tel 0115 824 2310
This course is available in the following locataions:
Outstanding Customer Service Skills London
Outstanding Customer Service Skills Bristol
Outstanding Customer Service Skills Manchester
Outstanding Customer Service Skills Edinburgh
Outstanding Customer Service Skills Birmingham
Outstanding Customer Service Skills Leeds