An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service.
This Outstanding Customer Service Skills training course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
- A greater awareness of the customers and clients perspectives and needs
- A better understanding of themselves; both strengths and improvement areas
- An opportunity to gain more advanced customer care skills
- The opportunity to work on improvement areas
- An action plan for continuous improvement
Our Manchester Venue Address
Manchester
Holiday Inn MediaCity UK
Salford
Manchester
M50 2HT
0161 813 1040
This course is available in the following locataions:
Outstanding Customer Service Skills London
Outstanding Customer Service Skills Bristol
Outstanding Customer Service Skills Leeds
Outstanding Customer Service Skills Edinburgh
Outstanding Customer Service Skills Nottingham
Outstanding Customer Service Skills Birmingham