This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live calls.
This Outgoing Calls - Maximising Effectiveness course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
How to set clear achievable objectives
The ability to construct an opening gambit
Gain confidence through role plays to achieve their objectives
Practise techniques learned under supervision whilst making live calls
