This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live calls.
This Outgoing Calls - Maximising Effectiveness course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
- How to set clear achievable objectives
- The ability to construct an opening gambit
- Gain confidence through role plays to achieve their objectives
- Practise techniques learned under supervision whilst making live calls
Our Edinburgh training venue
PTP's courses take place at the Edinburgh Training Centre in the heart of Edinburgh.
PTP's Edinburgh venue is conveniently located just off the Royal Mile, only a few minutes away from Edinburgh Waverley train. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.
Address
Edinburgh
Edinburgh Training and Conference Venue
16 St. Mary's Street
Edinburgh
EH1 1SU
This course is available in the following locataions:
Outgoing Calls - Maximising Effectiveness London
Outgoing Calls - Maximising Effectiveness Bristol
Outgoing Calls - Maximising Effectiveness Manchester
Outgoing Calls - Maximising Effectiveness Nottingham
Outgoing Calls - Maximising Effectiveness Birmingham
Outgoing Calls - Maximising Effectiveness Leeds