The managing conflict course will benefit individuals, teams and the organisation by providing delegates with the understanding and ability to manage conflict in the workplace. Using a variety of training methods including short lectures, exercises and role-plays; this seminar is designed to be highly informative, interactive and relevant to the every-day working situation.
This management development training course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
- Understand why conflict is inevitable
- Realise that not all conflict is negative
- Learn their own preference for coping with conflict
- Be able to distinguish between aggression, assertion and submission
- Know how to manage conflict with both internal and external customers
- Have developed the skill to handle a variety of everyday confrontational situations
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Our Leeds training venue
Address
Leeds
Weetwood Hall Hotel
Otley Road
Leeds
West Yorkshire
LS16 5PS
Tel 0113 230 6000
This course is available in the following locataions:
Managing Conflict London
Managing Conflict Bristol
Managing Conflict Manchester
Managing Conflict Edinburgh
Managing Conflict Nottingham
Managing Conflict Birmingham