This course is designed to help organisations recognise and cope with bullying in the workplace. It will enable delegates to explore the reasons behind bullying, conflict and inappropriate behaviour. The course covers:
• Defining and dealing with difficult behaviour
• Management and leadership styles
• Communication styles
• Organisational culture
• Organisational policy and strategy
This course is flexible to meet the needs of the individuals / organisations attending.
This Managing Bullying at Work training course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
- An awareness of what bullying behaviour is and what effect it has on others
- An understanding of how individuals can become bullies without knowing it
- An understanding of how behaviour can be misinterpreted
- An awareness of how some management styles can be perceived as bullying
- An understanding of the importance of assertive communication in challenging other peoples behaviour
- An understanding of how to manage emotions for better effect
- An overview of practical coping strategies to offer employees
- An overview of what organisations can do to minimise bullying in their organisation
Our Edinburgh training venue
PTP's courses take place at the Edinburgh Training Centre in the heart of Edinburgh.
PTP's Edinburgh venue is conveniently located just off the Royal Mile, only a few minutes away from Edinburgh Waverley train. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.
Address
Edinburgh
Edinburgh Training and Conference Venue
16 St. Mary's Street
Edinburgh
EH1 1SU
This course is available in the following locataions:
Managing Bullying at Work London
Managing Bullying at Work Bristol
Managing Bullying at Work Manchester
Managing Bullying at Work Nottingham
Managing Bullying at Work Birmingham
Managing Bullying at Work Leeds