This telephone training course focuses on incoming and/or outgoing calls whose purpose it is to lead to sales or appointments. Closing techniques are a vital component to making the most out of these calls, and during this course a best closing style is found and then practised by means of a series of role-plays.
This Gaining Commitment on the Telephone course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
- To improve calling techniques
- To enhance negotiating skills on the telephone
- To overcome personal obstacles to closing
- To discuss and resolve any problems
Our Edinburgh training venue
PTP's courses take place at the Edinburgh Training Centre in the heart of Edinburgh.
PTP's Edinburgh venue is conveniently located just off the Royal Mile, only a few minutes away from Edinburgh Waverley train. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.
Address
Edinburgh
Edinburgh Training and Conference Venue
16 St. Mary's Street
Edinburgh
EH1 1SU
This course is available in the following locataions:
Gaining Commitment on the Telephone London
Gaining Commitment on the Telephone Bristol
Gaining Commitment on the Telephone Manchester
Gaining Commitment on the Telephone Nottingham
Gaining Commitment on the Telephone Birmingham
Gaining Commitment on the Telephone Leeds