Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing personal confidence. However, we do not always know if our behaviour is assertive. It may be difficult to express our feelings openly and honestly, or to speak up in meetings. Challenging situations might include dealing with conflict and negativity, or saying "yes" when we mean "no". This course deals with the tools required to build awareness and techniques for more positive, constructive communication and relationships.
This course suits anyone working either in or with the public sector who feels they would benefit from communicating more positively and improving their level of self confidence.
CPD Value 5.5 Hours
Course Benefits
- Improved interpersonal communication skills
- A more positive attitude towards self and others
- Increased understanding of how to build and sustain levels of confidence
- Increased awareness of how personal belief systems shape experience
Our Edinburgh training venue
PTP's courses take place at the Edinburgh Training Centre in the heart of Edinburgh.
PTP's Edinburgh venue is conveniently located just off the Royal Mile, only a few minutes away from Edinburgh Waverley train. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.
Address
Edinburgh
Edinburgh Training and Conference Venue
16 St. Mary's Street
Edinburgh
EH1 1SU
This course is available in the following locataions:
Developing Assertiveness Skills in the Public Sector London
Developing Assertiveness Skills in the Public Sector Bristol
Developing Assertiveness Skills in the Public Sector Manchester
Developing Assertiveness Skills in the Public Sector Nottingham
Developing Assertiveness Skills in the Public Sector Birmingham
Developing Assertiveness Skills in the Public Sector Leeds