Delivering Excellence Via Email - Half Day (am) Leeds
This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty.
Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are highly professional.
Course Benefits
How you can compose an outstanding email
Understanding the limitations of verbal skills and making the best of this immediate form of communication
Creation of 10 top tips that will ensure consistency and professionalism throughout your business
