This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty.
Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are highly professional.
Course Benefits
- How you can compose an outstanding email
- Understanding the limitations of verbal skills and making the best of this immediate form of communication
- Creation of 10 top tips that will ensure consistency and professionalism throughout your business
Our Edinburgh training venue
PTP's courses take place at the Edinburgh Training Centre in the heart of Edinburgh.
PTP's Edinburgh venue is conveniently located just off the Royal Mile, only a few minutes away from Edinburgh Waverley train. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.
Address
Edinburgh
Edinburgh Training and Conference Venue
16 St. Mary's Street
Edinburgh
EH1 1SU
This course is available in the following locataions:
Delivering Excellence Via Email - Half Day (am) London
Delivering Excellence Via Email - Half Day (am) Bristol
Delivering Excellence Via Email - Half Day (am) Manchester
Delivering Excellence Via Email - Half Day (am) Nottingham
Delivering Excellence Via Email - Half Day (am) Birmingham
Delivering Excellence Via Email - Half Day (am) Leeds