This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of customer care. This will help identify satisfied and, more importantly, dissatisfied clients.
This Customer Satisfaction as a Selling Tool course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
- Understanding the need to be pro-active in customer care
- A personally developed script to approach customers regarding service levels
- Well rehearsed answers to complaints and compliments
- How to turn complaints and compliments into more business
Our Manchester Venue Address
Manchester
Holiday Inn MediaCity UK
Salford
Manchester
M50 2HT
0161 813 1040
This course is available in the following locataions:
Customer Satisfaction as a Selling Tool London
Customer Satisfaction as a Selling Tool Bristol
Customer Satisfaction as a Selling Tool Leeds
Customer Satisfaction as a Selling Tool Edinburgh
Customer Satisfaction as a Selling Tool Nottingham
Customer Satisfaction as a Selling Tool Birmingham