Customer Excellence for Finance Staff Leeds

This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver customer excellence.

This Customer Excellence for Finance Staff course is available throughout the UK.

CPD Value 5.5 Hours

Course Benefits

• A greater understanding of the customers needs and how they rate customer excellence
• Understand why customers complain especially when there is a financial implication and how to put things right
• A greater understanding of the basic financial acts that govern what we do
• How to measure and track customer excellence

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Our Leeds training venue

Leeds
Weetwood Hall Hotel
Otley Road
Leeds
West Yorkshire
LS16 5PS
Tel 0113 230 6000

This course is available in the following locataions:

Customer Excellence for Finance Staff London
Customer Excellence for Finance Staff Bristol
Customer Excellence for Finance Staff Manchester
Customer Excellence for Finance Staff Edinburgh
Customer Excellence for Finance Staff Nottingham
Customer Excellence for Finance Staff Birmingham