Advanced Telephone Prospecting course

Course Overview

This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed by genuine sales calls by each delegate, closely supervised.

* Participants are asked to bring prepared contact list: 100 companies from at least five different target industries.

This Advanced Telephone Prospecting training course is available throughout the UK.

CPD Value 5.5 Hours

Course Locations

Advanced Telephone Prospecting London
Advanced Telephone Prospecting Manchester
Advanced Telephone Prospecting Nottingham
Advanced Telephone Prospecting Birmingham
Advanced Telephone Prospecting Bristol
Advanced Telephone Prospecting Edinburgh
Advanced Telephone Prospecting Leeds

Related Courses

Here is a selection of courses that we think you might also be interested in.

Winning More Business on the Telephone
Maximising Appointments on the Telephone
Advanced Selling Skills (2 day course)
Advanced Closing Skills
More Advanced Selling Skills
Telephone Techniques - Incoming & Outgoing Calls
Closing The Sale & Dealing With Objections

This course qualifies for Continuous Professional Development hours. Learn more about CPD

Timetable

09:30 - 10:00 Coffee & Course Objectives

10:00 - 10:45 Review of Prospecting & Improving Qualification (Much improved qualification. Delegates will be encouraged to take the first conversation much further and encourage more meetings, demos and quotations.)

10:45 - 11:15 Participants to Draw Up Their Own 12 Month Marketing Plan (Looking at the best target industries for telephone prospecting they choose approx 36 and prioritise with A,B & C categories, and then assign one A, B & C for every month.)

11:15 - 11:30 Coffee Break

11:30 - 12:30 Participants To Make Calls*

12:30 -13:00 Brief review of calls.

13:00 - 14:00 Lunch

14:00 - 15:00 Advanced Objection Handling (This module gives participants an in depth look at why customers make objections and how they can be most professionally handled. The group will share their own experiences and discuss ways of improving this vitally important part of the sales process.)

15:00 - 16:30 What Type of Closer Are You? (Here participants decide which closes they prefer in different situations and the results are analysed, highlighting delegates' strengths and weaknesses. Role-plays are devised and practised to find the right closing style to suit the person, product or situation.)

16:30 - 16:45 Summary & Action Plans Agreed

Testimonials

An excellent course.

Thelma Lawlar, Millers Oils

Thank you Tracey I've found my mojo and can't wait to get stuck into my plan!

Jamie Shaw, Millers Oils

Brilliant course and really enjoyed the day. Tracey was superb in my opinion.

Gary Davidson, Millers Oils

Fantatstic, thought provoking.

Martin Gough, Millers Oils

I thought the course went really well and covered everything I wanted to achieve.

Charlotte Richardson, CSSC

Very informative and well delivered course.

Yoana Petrica, CSSC Sports & Leisure

Thoroughly enjoyed the day yet again. Would definitely recommend/take further courses.

Stefan Harries, CSSC

Excellent course. Confidence boost!

Nicole Porter, Remarkable.net

I found Tracey to be very thorough and precise delivering the course. I do hope one day I will be a master caller like her!

Yvonne DeCoteau, Home and More Store Ltd

I would like to say that the training was very helpful, it has really helped me and I would definitely recommend this to everyone that is trying to create hot leads.

Again thank you for all your help

Fatiha Begum, UK Trade and Investment

Fantastic training - previous training has been a manual read to me. I gained a lot from today.

Rebecca White, Cristie Data Products

Excellent flexible enough to be very appropriate for our needs. The trainer, whilst being professional, was very approachable and inspiring.

Noreen Kelly, Octopus Investments

Excellent opening strategy, good advice on closes.

Jonathan Davies, Emerson Control Techniques

Benefits

Greater confidence to make outgoings calls professionally
Identify effective techniques for telephone prospecting
Develop and refine an individual style
Always get through to the right person!
Return to the workplace with genuine leads developed during the course