Motivational Management for the Public Sector training

Course Overview

An all-encompassing one-day course that gives you all the tools to become a confidant and motivational manager in the Public Sector.

CPD Value 5.5 Hours

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This course qualifies for Continuous Professional Development hours. Learn more about CPD

09:30-10:00 Coffee and Intro. What makes a great manager?

10:00-10:30 The essentials of motivational management and how to deliver them in the public sector.

10:30-11:15 The importance of setting objectives for yourself and your team.

11:15-11:30 Coffee break

11:30-12:15 Positive delegation. Why it is so important not to do it all yourself.

12:15-12:45 Advanced communication skills.
Getting the respect and support we need from our team.

12:45-13:45 Lunch

13:45-14:45 Management models. Maslow’s theory of motivation and how it applies to the public sector.

14:45-15:45 Resolving conflict in the team.
Accept it and don’t run away from it. Assertiveness techniques to reduce stress.

15:45-16:45 Handling change in the public sector workplace.
Emotional intelligence and NLP. How does that affect me?

16.45-17.00 Finish. Action Plan.

Understand the key elements of open motivational management in a public sector setting.
Put into practice the importance of setting SMART objectives for teams and individuals.
Positive delegation. How to ensure you are developing your staff.
Develop advanced open communication and assertiveness skills to enhance motivation and team co-operation.
Recognise and explore different management models. Focusing on action-centred leadership.
Explore how Maslow’s model of motivation applies to the public sector.
Emotional intelligence and NLP. How the best managers use positive thinking.
Solutions to on how to deal with conflict in your team.
Managing change in the public sector