Advanced Listening Skills

Course delivered virtually

I really enjoyed the course. I found it to be thought provoking, informative and the topics covered will be useful in my day to day. The material has been delivered excellently and Candida was warm, friendly and knowledgeable.I would recommend the course to others.

Attended virtual session:

Very informative with discussion and examples in relation to everyday working and personal communication exchanges.

Attended virtual training:

Di was an excellent trainer and I was fortunate to have a 1:1 with her.  In addition to a clear delivery, addressing my specific needs and areas for improvement, I also found it hugely beneficial that she is a coach so we could discuss the background and context in detail whilst she provided value added advise and focused areas for improvement. The examples to illustrate the technical aspects really brought it to live for me and landed well.  I have learnt a lot and am implementing as I go along.  Hugely enjoyed it.

Virtual course attended:

Very useful insight into the common reasons why someone may struggle to listen properly and the potential issues this leads to. I have certainly gained a much better understanding of what I can do to improve my listening behaviours and how I can interact more effectively with others who struggle with their listening abilities.

Attended virtual course:

I went in this course hoping to learn how to be a great listener and left feeling that I have learnt not only how to listen but more so how to build better rapport.

I also felt that I new major of what was covered, and I quickly realised how much bad habits I have pick up. The workbook will be my user guide for when I feel then need to recalibrate or brush up on my not so stronger traits.

P.E.C.A.N.S for me thought me how to ask great questions by identifying how to shape my question, meaning when to use an open question verses a close question.

When you combined P.E.C.A.N.S with (IRCA) this also make a smoother communication between the person that is talking and the person or persons that is involved it the meeting or any conversation.

This course also helps identify how good/bad you I am at listening, how to spot people who are incapable and /or unwilling to listen and several hallmarks and benefits of becoming an accomplished listener.

I would also love to thank Candy for a brilliant course delivery, you made the course so much more meaningful. Thank you also referring  of other material like https://worldofwork.io/2019/06/merrill-reid-social-personality-styles/ that explains different social styles.

Virtual Training attended:

The course was great, took a lot away from the course and Candy was an excellent trainer!

Tracey made this virtual remote training intercative, fun interesting and rich in content. It was never boring. I could have gone on for 6 more hours.

Very interesting course with skills/techniques learned that I will genuinely use.

Has inspired me to look more into this area. Will share with my staff. Liked the practical approach.

Good day - lots to think about and many practical tips I can use straight away.

Lovely venue. Great delivery and participation with other delegates.

Course was excellent, exceeded expectations, delivery excellent.

A most informative day & actually most enjoyable. Many more of our personnel should attend such a course.

Really lovely trainer, knew about our objectives we wanted to achieve and excelled in engaging delivery.

Really enjoyed the course.

Very enjoyable. Very enlightening.

Great course, thought provoking!

Very interactive, trainer was very engaging and gave good examples/refs.

Thoroughly enjoyed today...a very personal and tailored session for me.

An excellent day.Genial, friendly and informative. Thank-you Ian.

Excellent course. Excellent trainer