Your ability to provide excellent customer service has never been more important. Learn unique ways to promote your product and think of a new USP to wow your present and potential customers.
Related Courses
Here is a selection of courses that we think you might also be interested in.
11.30-12.00 What exactly is excellent customer service? 12.00-12.30 What can you do differently from your competitors? 12.30-12.40 Coffee break 12.40-13.30 Training your staff to be amazing ambassadors for your brand
Benefits
• Learn new ways to wow your customers post lockdown • Identify exactly what excellent customer service is • Develop customer service ambassadors within your team • Create an easy action plan to make changes in line with current circumstances that will delight new and existing customers
In-Person Training
Live Virtual Training
Book your place on one of our scheduled courses...
There are currently no dates scheduled for this course.
If you would like to take this course please consider one of the three alternative booking options detailed below.
...or create a training session that suits you using one of the options below.
Inhouse Training
1-5 delegates £430.00
6-10 delegates £605.00
Each additional £35.00
1-2-1 Executive Coaching
½ day on-site£750.00
1 day on-site£1,250.00
U-Choose Training
Per delegate£150.00
Please choose a training location
Duration
Places
Book your place on one of our online courses...
20th Jan 2025
2 Hours
£150.00
Places
20th Feb 2025
2 Hours
£150.00
Places
20th Mar 2025
2 Hours
£150.00
Places
20th May 2025
2 Hours
£150.00
Places
20th Jun 2025
2 Hours
£150.00
Places
21st Jul 2025
2 Hours
£150.00
Places
20th Aug 2025
2 Hours
£150.00
Places
19th Sep 2025
2 Hours
£150.00
Places
20th Oct 2025
2 Hours
£150.00
Places
20th Nov 2025
2 Hours
£150.00
Places
11th Dec 2025
2 Hours
£150.00
Places
...or create a training session that suits you using one of the options below.
Private Virtual Training
1-2 delegates £325.00
Each additional £35.00
1-2-1 Virtual Executive Coaching
½ day 1-2-1 virtually£600.00
1 day 1-2-1 virtually£950.00
U-Choose Virtual Training
Per delegate£150.00
Places
Duration
Address
Directions
In-House Training with PTP
PTP stands for Practical Training for Professionals and our aim is to make our training as practical as possible so delegates can return to the workplace with skills they can implement immediately. PTP now delivers training to over 40% of the FTSE 100.
What you get for your money
A conference call with the trainer prior to delivery to ensure the course is tailored to your needs
Trainer’s travel & accommodation (within mainland UK) i.e. no hidden expenses – the price is fixed
Each delegate receives fully comprehensive training notes and a certificate of attendance in PDF format will be emailed to them within 2 weeks of completion of the course.
You have the option at no extra to cost to have your company logo on the course notes and/or the certificates
As we have over 200 courses in our portfolio we normally don’t charge for any development you require – only if you want a complete rewrite would you incur charges
Virtual Private Training with PTP
PTP stands for Practical Training for Professionals and our aim is to make our training as practical as possible so delegates can return to the workplace with skills they can implement immediately. PTP now delivers training to over 40% of the FTSE 100.
What you get for your money
A conference call with the trainer prior to delivery to ensure the course is tailored to your needs
Each delegate receives fully comprehensive training notes and a certificate of attendance
You have the option at no extra to cost to have your company logo on the course notes and/or the certificates
As we have over 200 courses in our portfolio we normally don’t charge for any development you require – only if you want a complete rewrite would you incur charges
What is 1-to-1 executive coaching?
1-to-1 executive coaching can be based on any of the 200 plus courses that PTP provides. We would normally cover the full course in half the duration on a 1-2-1 basis. So a full day course would become a ½ day 1-2-1 session and a 2-day course would become a 1-day 1-2-1 session. Please note for our shorter courses, we only offer a minimum of ½ a day for executive coaching. The fees includes an initial telephone conference call and a call post the session which can be for feedback and action planning.
Who does 1-to-1 executive coaching suit?
Individuals taking on a new challenge or responsibilities. Professionals who want a trusted "sounding board" and thinking partner. Executives or managers who want to enhance their leadership effectiveness to achieve organizational and career success. Executives and professionals wanting to compete successfully but still retain balance in their life. Individuals who want to understand their blind spots so that they don't stand in their own way on their path to success. Executives and Professionals who want to improve their interpersonal skills so as to be more effective with bosses, peers, subordinates, or people in general.
How much is 1-to-1 executive coaching?
A 1-to-1 executive coaching session at your offices costs from as little as £750 + VAT for 1/2 a day or £1250 + vat for a full day.
You can book any date you wish 4 weeks hence, if you need a session sooner, please contact info@ptp.co.uk and we will see if we can offer you an earlier slot.
What is 1-to-1 executive coaching?
1-to-1 executive coaching can be based on any of the 200 plus courses that PTP provides. We would normally cover the full course in half the duration on a 1-2-1 basis. So a full day course would become a ½ day 1-2-1 session and a 2-day course would become a 1-day 1-2-1 session. Please note for our shorter courses, we only offer a minimum of ½ a day for executive coaching.
The fees includes an initial telephone conference call and a call post the session which can be for feedback and action planning.
Who does 1-to-1 executive coaching suit?
Individuals taking on a new challenge or responsibilities. Professionals who want a trusted "sounding board" and thinking partner. Executives or managers who want to enhance their leadership effectiveness to achieve organizational and career success. Executives and professionals wanting to compete successfully but still retain balance in their life. Individuals who want to understand their blind spots so that they don't stand in their own way on their path to success. Executives and Professionals who want to improve their interpersonal skills so as to be more effective with bosses, peers, subordinates, or people in general.
How much is 1-to-1 executive coaching?
A 1-to-1 virtual executive coaching session costs from as little as £600 + VAT for 1/2 a day or £950 + vat for a full day.
You can book any date you wish 4 weeks hence, if you need a session sooner, please contact info@ptp.co.uk and we will see if we can offer you an earlier slot.
What is U-Choose?
Choose from any of the 200 plus courses that PTP provides, and choose from 1 of our 50 plus UK wide training venues. You must book for 2 or more delegates and at least 4 weeks in advance, but that’s it, the course you want where you want it. The reason we ask for a minimum of 4 weeks notice is to enable us to market the course you have scheduled to other companies and organisations. However, if we fail to sell any additional places we guarantee to run the course just for you.
How much does U-Choose Training cost?
U-choose costs the same as our normal open courses i.e. the normal delegate rate. This includes lunch and refreshments throughout the day, comprehensive training notes and a certificate of attendance in PDF format will be emailed to them within 4 weeks of completion of the course.
A U-Choose booking can only be confirmed once we receive payment which can be made via credit/debit card, BACS or cheque. Payment is due at least 4 weeks before the date you request. Please note to be eligible for U-Choose you must book a minimum of 2 delegates on the same course & date.
Why should you book U-Choose?
If you cant find a date on our website that works for you, simply choose a date at a PTP venue that does. We will create a new public course date that you have chosen but even if we don't get any other bookings, it will be guaranteed to run.
What is U-Choose?
Choose from any of the 200 plus courses that PTP provides on a date that suits you. You must book for 2 or more delegates and at least 4 weeks in advance, but that’s it, the course you want when you want it. The reason we ask for a minimum of 4 weeks notice is to enable us to market the course you have scheduled to other companies and organisations. However, if we fail to sell any additional places we guarantee to run the course just for you.
How much does U-Choose Training cost?
U-choose costs the same as our normal open courses i.e. the normal delegate rate. This includes certification and comprehensive training notes. A U-Choose booking can only be confirmed once we receive payment which can be made via credit/debit card, BACS or cheque. Payment is due at least 4 weeks before the date you request. Please note to be eligible for U-Choose you must book a minimum of 2 delegates on the same course & date.
Why should you book U-Choose?
If you cant find a date on our website that works for you, simply choose a date at a PTP venue that does. We will create a new public course date that you have chosen but even if we don't get any other bookings, it will be guaranteed to run.
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