Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objections and how they can be overcome professionally. The group will share their own experiences and discuss ways of improving this vitally important part of the sales process. The course also covers listening skills, closing strategies and maximising opportunities.
This The Client Meeting - Face to Face Selling course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
- Maximise your effectiveness to get the most out of the time you have with your customer
- Understanding selling from the customers' eyes
- Understanding the importance of body language in selling
- How to handle objections
Our Birmingham training venue
PTP's courses take place in Birmingham city centre right next to Snow Hill Station.
PTPs Birmingham venue has excellent transport links and is right next to a multi story NCP. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.
Address
Birmingham Temple Streetl)
&Meetings
Somerset House
37 Temple Street
Birmingham
B2 5DP
This course is available in the following locataions:
The Client Meeting - Face to Face Selling London
The Client Meeting - Face to Face Selling Bristol
The Client Meeting - Face to Face Selling Manchester
The Client Meeting - Face to Face Selling Edinburgh
The Client Meeting - Face to Face Selling Nottingham
The Client Meeting - Face to Face Selling Leeds