Course Category
Course Location

PTP News Category Archive: Latest News

Showing: 1 - 18 of 199
Latest News

Our Guide for Dealing with Incoming Calls

Dealing with incoming calls effectively is essential for maintaining high levels of customer satisfaction and ensuring smooth communication within...
Our Guide for Dealing with Incoming Calls
Latest News

How to Avoid Stress and Burnout at Work

Stress in the workplace is a growing concern for many businesses. According to a recent survey by Panorama Research, over half of small and...
How to Avoid Stress and Burnout at Work
Latest News

Why Do Marketers Need to Understand Finance?

Finance may be the last thing on a marketer's mind, particularly when creativity is the driving force behind their efforts. But in the competitive...
Why Do Marketers Need to Understand Finance?
Latest News

How You Can Teach Creativity

What if we told you that creativity is a skill that can be learned. Creativity is often misunderstood as a gift that only some people are born...
How You Can Teach Creativity
Latest News

Building Your Personal Confidence at Work

Building personal confidence at work is essential for professional growth and job satisfaction. Confidence enables you to take on new challenges,...
Building Your Personal Confidence at Work
Latest News

7 Call Centre Best Practices

Call centres are the heart of customer service operations, acting as the front line for customer interaction and support. The efficiency and...
7 Call Centre Best Practices
Latest News

Guide On Assertiveness and Building Personal Confidence

Being assertive and confident is a necessary skill for navigating life. Whether in our professional or personal lives, communicating our needs,...
Guide On Assertiveness and Building Personal Confidence
Latest News

Our guide to strategic management of major accounts

 Managing major accounts is an intricate and strategic process that requires a nuanced understanding of client relationships, market...
Our guide to strategic management of major accounts
Latest News

How To Improve Visitor Experience In The Workplace

Creating an inviting and efficient visitor experience is paramount in today's workplace environment. Enhancing the visitor's experience reflects...
How To Improve Visitor Experience In The Workplace
Latest News

How to Improve Financial Management for Your Business

Navigating the complexities of financial management is a key aspect of running a successful business. Financial acumen can make or break an...
How to Improve Financial Management for Your Business
Latest News

Ways to Encourage Creativity and Inspiration in the Workplace

Fostering creativity and inspiration in the workplace has become a crucial element for success and innovation. We aim to guide leaders and teams...
Ways to Encourage Creativity and Inspiration in the Workplace
Latest News

How Can Marketing Skills Improve Your Business?

Understanding and implementing effective marketing strategies can be the difference between the growth and stagnation of your business. Marketing...
How Can Marketing Skills Improve Your Business?
Latest News

Unlocking the Power of Emotional Intelligence in the Workplace

Emotional intelligence (EI) has steadily gained recognition as an integral element in the workplace, moving beyond its initial perception as just...
Unlocking the Power of Emotional Intelligence in the Workplace
Latest News

Unlocking the Art of People Management: 5 Success Secrets Every Leader Must Know

In a business environment, being good at what you do doesn’t necessarily also make you good at managing people. This is a challenge that...
Unlocking the Art of People Management: 5 Success Secrets Every Leader Must Know
Latest News

How to boost your resilience at work

Work tends to create a lot of pressure in our lives - and is responsible for high levels of stress for many. Resilience at work isn’t about...
How to boost your resilience at work
Latest News

Guide on call centre best practices

Customer service is vital to many businesses today and call centres can be a key part of this. However, not every call centre experience is a...
Guide on call centre best practices
Latest News

How to master your time management

Time management is critical to business and personal success. It is essentially the process of planning how to use the time you have most...
How to master your time management
Latest News

8 skills to develop your secretarial career

  Secretarial support is vital in many industries and those in these roles have a lot of opportunities. Key to this will be the skills that...
8 skills to develop your secretarial career
Showing: 1 - 18 of 199