People Management

1 Day
London 21st Nov 2024
22nd Nov 2024
5.5 hours

Course Overview

This people management course is designed for all levels of managers from the new starters to the experienced manager looking for hints and tips to hone existing skills Frequently the pressures of the business need can create tension which, in turn, can lead to difficult situations. Many managers then find themselves faced with absenteeism, difficult team members or, in the extreme, staff turnover. The emphasis of this one day course is on practical ways to help improve the people management role.

This People Management course is available throughout the UK at our 7 locations below, at your offices and virtually.

CPD Value 5.5 Hours

Course Locations

People Management London
People Management Manchester
People Management Nottingham
People Management Birmingham
People Management Bristol
People Management Edinburgh
People Management Leeds

Related Courses

Here is a selection of courses that we think you might also be interested in.

Masterclass in Management Skills - Half Day (am)
Effective Management of Your Team
People Management Skills for Secretaries & PAs
First Line Manager Skills
Success in Leadership & Motivation Skills

This course qualifies for Continuous Professional Development hours. Learn more about CPD

Timetable

09:30 - 10:00 Coffee & Course Objectives

10:00 - 10:30 The Role of the Manager, Supervisor or Team Leader - without a true understanding of our role and that of the rest of the hierarchy, how can we focus on the key objectives?

10:30 - 11:30 Focusing on People, Their Needs - What motivates them - What makes people difficult - We frequently label team members that we do not click with.  A vicious cycle can occur.  How can we break it and start to maximise on apparent and hidden potential?

11;30 - 12:30 Role Plays to Practice Motivational Techniques

12:30 - 13:00 Evaluation of the Role Plays

13:00 - 14:00 Lunch

14:00 - 15:00 Key People Management Techniques, Leadership - Delegation frees a manager to develop his team and enables team members to have greater involvement, so why are we so resistent to it?  Communication is critical.  The way we direct will determine the success of any people manager.

15:00 - 16:30 Developing Your People - Explore, do not ignore.  People are our greatest asset when managed well and our biggest liability when managed badly.  What changes can we make to ensure we get the very best from our team?

16:30 Summary & Action Plans Agreed

Testimonials

Really engaging session, appreciate how all topics were linked back to us in our individual situations.

Jasmin Blockley, IWSR Drinks Market Analysis Ltd

Attended virtual course.

Very useful. 10/10.

Marie Allan, Royal College of Physicians of Edinburgh

Attended virtual session:

Candida was a fantastic instructor, she made me feel comfortable and helped me understand my management style better and that I am doing a good job in supporting my team. This gave me the confidence to formulate a solid plan for my team going forward.

The course had a great structure, and the topics were engaging and really made me think outside of the regular management box.

Highly recommend this course to anyone considering it.

Claire Lacey, Barton Jones Packaging Ltd

Attended virtual course:

This was a fantastic course which outlined the basics well then went into detail around different areas of people management with a good variety of topics covered. 

Candy helped me explore and find the areas to develop that I didn’t even realise before going into the course. I went in not sure of what to expect but the course was open enough to talk through specific examples but also had a structure to take use through the topics that needed covering. The course was small enough so that you could talk about real examples and gave you the time and encouraged to do so. 

 I found the tasks enjoyable which broke up the day and pushing us to think outside the box. 

Candy allowed us the time to talk honestly and led us to options and solutions to all the scenarios outlined. 

Candy really listened and applied it to out specific situations offering advice. I have come away with a lot of techniques I will use in my role. 

Rebecca Norbury, Paradigm Creative Ltd

Course delivered virtually

It has been a pleasure to participate on the course which has definitely added value to my day-to-day approach of my job. I hope this acquired knowledge will open up more opportunities. Definitely will recommend others to take this training.

Papi Mangonzo, L&Q Group

The course has been eye-opening for me and allowed me to understand myself better and my team. I have a few ideas on how I can improve as a team leader.

Aleksandra Wieczorek, Xpand Logistics Ltd

Really enjoyed today, Gilly is amazing! Thank you!

Victoria Graham, Saffil Ltd

Very enjoyable and useful course.

Carl Dibble, Knorr-Bremse Systems for Commercial Vehicles Ltd

Candy has been fantastic and I have really enjoyed my day. 10/10.

Tegan Harris, Roper Rhodes

Attended virtual training.

Di was great and the course was fun while also helping to shift perspective.

Rupert Wynne, Smart Pension

Attended virtual course: I thought this was a really good course and very engaging.

Ruth Page, Quadriga Health & Safety Ltd

Super insightful course with a lot to take away.

Cliff Traill, CODEplan Ltd

I found the course extremely useful.

Emma Pudney, Blockfoil Ipswich

Very good course. Covered a lot of ground in a way that made it feel light and fun.

Max Linneman, National Security Inspectorate

Excellent delivery. Real life examples given.

Marta Arriku, Camino Healthcare

I felt the course was highly relevant to my role and gave me a lot to think about in how to manage my team and achieve the best results.

Karen Pringle, Bott and Co Solicitors Ltd

Fantastic all round.

Joe Boyle, S & G Response Ltd

The course was fantastic with an excellent leader who adapted the course to our needs. I have taken a lot from today that I hope will develop myself, my team and my company.

Hannah Cambridge, Rostrum Communications

The course gave great hands on tips to managing workload, people and myself.. Feel really positive taking this forward.

Jodie Lowthorpe, Online Media Group

It was well presented with a good balance of written notes, role plays and flip chart. The course has been extremely useful.

Jenny Malone, Community Law Partnership

Excellent course, well delivered.

Judith Howe, Greenwoods

I thought the presentation on the day was spot on.

Gaynor Lane, Perkins Slade Ltd

Thought it was excellent. Very factual day.

Karen Bramhall, Faudel

Thought it was excellent, insightful and useful.

Sarah Glassey, Mediacom North

Brilliant and engaging. Lots of food for thought out of the session.

Emily Chandler, BravoSolution

Great course, very useful thanks.

Andrew Heywood, BravoSolution

Very good presentation.

Barry O'Driscoll, SCOPE

I found today to be very interesting and informative. Tracey the trainer had excellent delivery.

Hollie Wheelwright, Troy Foods

Very informative. Related and adapted to our environment.

Francesca Evans, Ampleforth College

The course was delivered with great passion and the trainer was credible. The analogies given helped embed the learning process. Highly recommend the course for anyone in management.

Shahzad Hussain, 121 Customer Insight
I learnt some fantastic strategies/techniques and look forward to putting them into practice.
Andy Lewis, Critical Pharmaceuticals
Very enjoyable.
Diana Davey, IHS
I thought this was an excellent course & provided me with much needed guidance & training.
Alison Williamson, CPM
Very pertinent, well-tailored to specific need.
Julian Arthur, CPM
The trainer was very clear, understanding and knowledgeable. The course was excellently delivered.
Corinne White, Weightmans LLP
I felt today was very helpful. I enjoyed the course a great deal.
Melanie Wainwright, Weightmans LLP
Very good course - would like to re-attend in future.
Matthew Carr, Barratt Developments plc
Enjoyable course, the questionnaire was useful in giving an insight into my personal style. Enjoyed the teamwork/problem solving exercise.
Jenny Morrish, Brunel University
Thanks - an interesting & engaging day which will have a good practical impact on how I work with colleagues.
Jenny Moss, Brunel university
Thoroughly enjoyable, relaxed, interesting course, tailored to meet our needs.
Lori Allison, Bibby Offshore
The small number of people on the course was extremely beneficial.
Lorna Dykes, Cornelian Asset Managers
Very happy. Clear & concise trainer.
Bal Lawana, Healthcare Commission
Thank you. Very informative and will be very useful for my staff.
John Grant, Castle Estates
Very useful course indeed.
Colin Nagle, Thomas Higgins & Co
Very good course.
Shivani Prashar, Practical Law Company
A brilliant course.
Amanda Calton, Mouchel
Very well presented. Excellent & informative seminar with first class practical implications.
Brian Robertson, Barr Ltd
An easy and informative approach which I can use on how people can be managed.
Daniel Malunan

Benefits

  • How to get the best from the people that we already employ
  • How to reduce absenteeism and difficult people
  • How to maximise business advantage by utilizing the skills and knowledge of our team members.
  • How to motivate our team members to want to share their ideas and explore their own potential.
  • An action plan that will enable the manager to return to the work place with greater confidence and self motivation
In-Person Training
Live Virtual Training
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21st Nov 2024
London
£480.00
28th Nov 2024
Birmingham
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2nd Dec 2024
Manchester
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3rd Dec 2024
Edinburgh
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Bristol (Clifton)
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Leeds
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Nottingham
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23rd Jan 2025
Edinburgh
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