This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live calls.
This Outgoing Calls - Maximising Effectiveness course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
- How to set clear achievable objectives
- The ability to construct an opening gambit
- Gain confidence through role plays to achieve their objectives
- Practise techniques learned under supervision whilst making live calls
Our Birmingham training venue
PTP's courses take place in Birmingham city centre right next to Snow Hill Station.
PTPs Birmingham venue has excellent transport links and is right next to a multi story NCP. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.
Address
Birmingham Temple Streetl)
&Meetings
Somerset House
37 Temple Street
Birmingham
B2 5DP
This course is available in the following locataions:
Outgoing Calls - Maximising Effectiveness London
Outgoing Calls - Maximising Effectiveness Bristol
Outgoing Calls - Maximising Effectiveness Manchester
Outgoing Calls - Maximising Effectiveness Edinburgh
Outgoing Calls - Maximising Effectiveness Nottingham
Outgoing Calls - Maximising Effectiveness Leeds