Motivational Management for the Leisure, Tourism and Hospitality Industry training

Course Overview

An all-encompassing one-day course that gives you all the tools to become a confident and motivational manager in the Leisure industry.

CPD Value 5.5 Hours

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This course qualifies for Continuous Professional Development hours. Learn more about CPD

09.30-10.00 What makes a great manager?

10.00-10.30 The essentials of motivational management and how to deliver them in the leisure industry.

10.30-11.15 The importance of setting objectives for yourself and your team.
Make them SMART. Keep them simple.

11.15-11.30 Coffee break

11.30-12.15 Positive delegation. Why it is so important not to do it all yourself.

12.15-12.45 Advanced communication skills. Getting the respect and support we need from our team.

12.45-13.45 Lunch

13.45-14.45 Management models. Maslow’s theory of motivation and how it applies to the leisure industry.

14.45-15.45 Resolving conflict in the team. Accept it and don’t run away from it.
Assertiveness techniques to reduce stress.

15.45-16.45 Handling change in the leisure industry workplace.
Emotional intelligence and NLP. How does that affect me?

16.45-17.00 Finish. Action Plan.

Understand the key elements of open motivational management in a leisure industry setting
Put into practice the importance of setting SMART objectives for teams and individuals
Positive delegation. How to ensure you are developing your staff
Develop advanced open communication and assertiveness skills to enhance motivation and team co-operation
Recognise and explore different management models. Focusing on action-centred leadership
Explore how Maslow’s model of motivation applies to the leisure industry
Emotional intelligence and NLP. How the best managers use positive thinking
Solutions to on how to deal with conflict in your team
Managing change in the leisure industry