The managing conflict course will benefit individuals, teams and the organisation by providing delegates with the understanding and ability to manage conflict in the workplace. Using a variety of training methods including short lectures, exercises and role-plays; this seminar is designed to be highly informative, interactive and relevant to the every-day working situation.
This management development training course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
- Understand why conflict is inevitable
- Realise that not all conflict is negative
- Learn their own preference for coping with conflict
- Be able to distinguish between aggression, assertion and submission
- Know how to manage conflict with both internal and external customers
- Have developed the skill to handle a variety of everyday confrontational situations
Our Birmingham training venue
PTP's courses take place in Birmingham city centre right next to Snow Hill Station.
PTPs Birmingham venue has excellent transport links and is right next to a multi story NCP. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.
Address
Birmingham Temple Streetl)
&Meetings
Somerset House
37 Temple Street
Birmingham
B2 5DP
This course is available in the following locataions:
Managing Conflict London
Managing Conflict Bristol
Managing Conflict Manchester
Managing Conflict Edinburgh
Managing Conflict Nottingham
Managing Conflict Leeds