This course is designed to help organisations recognise and cope with bullying in the workplace. It will enable delegates to explore the reasons behind bullying, conflict and inappropriate behaviour. The course covers:
• Defining and dealing with difficult behaviour
• Management and leadership styles
• Communication styles
• Organisational culture
• Organisational policy and strategy
This course is flexible to meet the needs of the individuals / organisations attending.
This Managing Bullying at Work training course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
- An awareness of what bullying behaviour is and what effect it has on others
- An understanding of how individuals can become bullies without knowing it
- An understanding of how behaviour can be misinterpreted
- An awareness of how some management styles can be perceived as bullying
- An understanding of the importance of assertive communication in challenging other peoples behaviour
- An understanding of how to manage emotions for better effect
- An overview of practical coping strategies to offer employees
- An overview of what organisations can do to minimise bullying in their organisation
Our Birmingham training venue
PTP's courses take place in Birmingham city centre right next to Snow Hill Station.
PTPs Birmingham venue has excellent transport links and is right next to a multi story NCP. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.
Address
Birmingham Temple Streetl)
&Meetings
Somerset House
37 Temple Street
Birmingham
B2 5DP
This course is available in the following locataions:
Managing Bullying at Work London
Managing Bullying at Work Bristol
Managing Bullying at Work Manchester
Managing Bullying at Work Edinburgh
Managing Bullying at Work Nottingham
Managing Bullying at Work Leeds