coaching skills training

Course Overview

This coaching skills course focuses on how managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them.

This coaching skills training course is available throughout the UK.

CPD Value 5.5 Hours

Course Locations

Coaching Skills London
Coaching Skills Manchester
Coaching Skills Nottingham
Coaching Skills Birmingham
Coaching Skills Bristol
Coaching Skills Edinburgh
Coaching Skills Leeds

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This course qualifies for Continuous Professional Development hours. Learn more about CPD

Timetable

09:30 - 10:00 Coffee & Course Objectives

10:00 - 10:15 Coaching Definitions (Defining terms e.g. a coach, coaching, mentoring etc.)

10:15 - 10:30 Coaching Individual Experience (Reviewing existing understanding of best practice based on delegates own experiences of receiving, coaching, mentoring etc.)

10:30 - 11:00 Key Coaching Skills (A step-by-step guide to the coaching process)

11:00 - 11:15 Coffee

11:15 - 12:00 Key Coaching Skills (Continued)(A series of exercises designed to practice key coaching skills)

12:00 - 12:30 Feedback v Criticism (The difference between feedback and criticism coupled with practice giving constructive feedback)

12:30 - 12:45 Opportunities for Coaching in the Work Environment (Identifying workplace situations which naturally lend themselves opportunities for coaching employees)

12:45 - 13:00 Identification of Coaching Needs (Reviewing the learners needs)

13:00 - 13:45 Lunch

13:45 - 15:00 Coaching in Practice (Role-play and practical)

15:00 - 15:15 Coffee

15:15 - 16:00 Dealing With Defensiveness (Strategies for working with defensive responses to coaching interventions)

16:00 - 16:30 Coaching Evaluation (Rate your effectiveness as a coach)

16:30 Summary & Action Plans Agreed

Testimonials

Very impressed with the trainer. Adapted course - knowledgeable and engaging.

Joe Davies, Phinia

Candy was great. I hope I can take away the skills I learned today and put into practice. I found the role play difficult but it got easier.

Clare Davies, Premiere Healthcare Ltd

Attended virtual session:

I very much enjoyed the session and benefited greatly from being able to relate the content to my actual work situation. I would recommend this course to anyone who is interested in coaching their employees and also to anyone who is undecided on the benefits of doing so.

Nicola Matthews, Cwm Taf Morgannwg University Health Board

Really enjoyed it.

Ewan Mackinnon, Royal Blind & Scottish War Blinded

Excellent course.

Nick Hart, Siemens IT Services

Very well presented course - kept interest up.

Colin Goldberg, Siemens Business Services

Very good course. Exceeded my expectations, tailored very well to my needs. Left with real actions to take out with me and use.

Sonia Payne, Bayer Healthcare

Great course, learnt not how to approach situations.

Martine Lush, Norwood

I really enjoyed the course and learned a good amount.

Murkish Narang, Amadeus Services Limited

Really informative and encouraging.

Rachel Appleyard, The Methodist Church

Tracey was a pleasure to be with; her enthusiasm and delivery of the course notes were great!

Simon Jones, Focus Online Management

I thoroughly enjoyed the course and have learnt a lot

Rachel Amos, Sea France

Really good session, lots to think about going forward.

Corina Lewis, Niagara Healthcare

Engaging course leader who involved everyone present throughout the day.

Karen Telfoed, Standard Life.

Enjoyed training. Covered all points. Very good.

Nick Pearce, Buildstore

Worthwhile course. Very informative.

Stephanie Matthews, BT Fleet

Tracey was excellent.

Barry Hellier, Orvis

After this I feel I have a deeper understanding in coaching my team.

Andrew Roberts, Orvis

Excellent training session - only a small number on the course so plenty of opportunity for discussion and role play

Kath Jarvis, Warrington Housing Association

Great Course and Delivery

Mohammed Abid, Hyndburn Cultural Association

Benefits

Knowledge of the key coaching styles
How to improve individual performance
How to deal with defensiveness
To be able to identify opportunities for coaching in the work environment