Business Skills for Administrators training

Course Overview

The aim of this course is to give the busy administrator the skills to prioritise, organise and manage their working day. During the day delegates will also take a look at certain legislation that may effect their working environment.

This Business Skills for Administrators training course is available throughout the UK.

CPD Value 5.5 Hours

Course Locations

Business Skills for Administrators London
Business Skills for Administrators Manchester
Business Skills for Administrators Nottingham
Business Skills for Administrators Birmingham
Business Skills for Administrators Bristol
Business Skills for Administrators Edinburgh
Business Skills for Administrators Leeds

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This course qualifies for Continuous Professional Development hours. Learn more about CPD

Timetable

09:30 - 10:00 Coffee & Course Objectives

10:00 - 11:15 Organisational Skills (works styles, routine planning and prioritising time management)

11:15 - 11:30 Coffee

11:30 - 13:00 Time and Self-Management (Handling paperwork/saying No/giving and receiving instructions)

13:00 - 14:00 Lunch

14:00 - 14:15 An Overview of the Data Protection Act

14:15 - 15:00 Health & Safety quiz

15:00 - 15:15 Tea

15:15 - 16:30 Being an Effective Communicator as well as Administrator (identifying key skills/listening and questioning technique/body language/handling difficult situations)

16:30 Summary & Action Plans Agreed

Testimonials

Excellent trainer, very knowledgeable, entertaining.

Alessia Cataldi, DP World

Excellent course - have come away with lots of new ways of doing and saying things...will put into practice. Trainer extremely good!

Marylyn Latchman, DP World

Was a great interactive course.

Laura Power, Quotient Ltd

Very useful in all admin situations.

Ted Whitfield, GMC-I PROSyS Ltd

Great 1-2-1 training - more applicable and relevant.

Jas Matharu, WEA

I really enjoyed this course and found the trainer to be very helpful and she has shown me how to deal with different situations.

Caitlin Cahill, Brewin Dolphin

I don't think it could have been better, it was excellent. It really was the best training course I have ever been on - informative and very enjoyable.

Joy Timmins, Early Years Nursery

Many thanks, much appreciated.

Clare Colwell, Oxford Brookes University

Could not have been improved. Excellent course

Maragret Phelan, Westinghouse Rail Systems

The course was very informative and helpful

Krista Oliver, Westinghouse Rail Systems

Benefits

Expertise in dealing with interruptions
An understanding of how tasks can be better organised, delegated or eradicated
An understanding of the Data Protection Act and Health and Safety Issues
An understanding of how behaviour affects good working relationships
An understanding of how to set clear communication objectives
How to plan internal and external communication