Choose from Public Courses, In-House Tailored Training, or One-to-one Training
PTP's sales training courses, quite unlike average sales training companies, are designed specifically for the client.
Customer Care Training courses including Excellent Customer Care - Incoming Calls, Outstanding Customer Service Skills and Dealing with Difficult People.
Courses including Assertiveness & Building Personal Confidence, Personal Effectiveness, Self-Discipline and Emotional Control in the Workplace and Write to the Top! - Professional Report Writing
Assertiveness in the workplace is an essential skill that empowers you to express your thoughts, set boundaries, and communicate your needs confidently—without coming across as aggressive. In a professional setting, assertiveness can improve your relationships, boost productivity, and increase your personal satisfaction at work.
Being an effective Secretary or Personal Assistant (PA) requires much more than just technical and organisational skills. While managing schedules and meetings is part of the job, your success truly depends on your ability to connect with people and manage relationships effectively. These "soft skills" are the real game-changers that separate good PAs from great ones.
Managing people effectively is one of the most crucial skills in today’s workplace. Whether you’re leading a small team or overseeing an entire department, the way you manage your people directly impacts productivity, job satisfaction, and team morale. But people management is more than just assigning tasks—it’s about inspiring, supporting, and developing individuals to achieve their best.